Privacy and Confidentiality
Welcome to the Harmonica Spain Online Store website (the “Site”) operated by iTech19. We respect your privacy and want to protect your personal information. To learn more, please read this Privacy Policy.
This Privacy Policy explains how we collect, use and (under certain conditions) disclose your personal information. This Privacy Policy also explains the steps we have taken to secure your personal information. Finally, this Privacy Policy explains your options regarding the collection, use and disclosure of your personal information. By visiting the Site directly or through another site, you accept the practices described in this Policy.
Data protection is a matter of trust and your privacy is important to us. We shall therefore only use your name and other information which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you.
We may collect various pieces of information if you seek to place an NARUČITI for a product with us on the Site. We collect, store and process your data for processing your purchase on the Site and any possible later claims, and to provide you with our services. We may collect personal information including, but not limited to, your title, name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, mobile number, fax number, payment details, payment card details or bank account details.
We will use the information you provide to enable us to process your NARUČITIs and to provide you with the services and information offered through our website and which you request. Further, we will use the information you provide to administer your account with us; verify and carry out financial transactions in relation to payments you make; audit the downloading of data from our website; improve the layout and/or content of the pages of our website and customize them for users; identify visitors on our website; carry out research on our users’ demographics; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes. Subject to obtaining your consent we may contact you by email with details of other products and services. If you prefer not to receive any marketing communications from us, you can opt out at any time.
We may pass your name and address on to a third party in NARUČITI to make delivery of the product to you (for example to our courier or supplier). You must only submit to us the Site information which is accurate and not misleading and you must keep it up to date and inform us of changes.
Your actual NARUČITI details may be stored with us but for security reasons cannot be retrieved directly by us. However, you may access this information by logging into your account on the Site. Here you can view the details of your NARUČITIs that have been completed, those which are open and those which are shortly to be dispatched and administer your address details, bank details ( for refund purposes) and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorized third parties. We cannot assume any liability for misuse of passwords unless this misuse is our fault.
- Other uses of your Personal Information
We may use your personal information for opinion and market research. Your details are anonymous and will only be used for statistical purposes. You can choose to opt out of this at any time. Any answers to surveys or opinion polls we may ask you to complete will not be forwarded on to third parties. Disclosing your email address is only necessary if you would like to take part in competitions. We save the answers to our surveys separately from your email address.
We may also send you other information about us, the Site, our other websites, our products, sales promotions, our newsletters, anything relating to other companies in our group or our business partners. If you would prefer not to receive any of this additional information as detailed in this paragraph (or any part of it) please click the ‘unsubscribe’ link in any email that we send to you. Within 7 working days (days which are neither (i) a Sunday, nor (ii) a public holiday anywhere in Pakistan) of receipt of your instruction we will cease to send you information as requested. If your instruction is unclear we will contact you for clarification.
We may further anonymize data about users of the Site generally and use it for various purposes, including ascertaining the general location of the users and usage of certain aspects of the Site or a link contained in an email to those registered to receive them, and supplying that anonymized data to third parties such as publishers. However, that anonymized data will not be capable of identifying you personally.
As stated above, we would like to provide you with information about new products, promotions, special offers and other information that we think may be of your interest. In the event that you have expressly authorized us to do so by ticking the appropriate flag, we can communicate such information by mail and via telephone, unless you have specified differently during registration. If, at any time, you decide that you do not want your data to be used for direct marketing purposes, you may notify us by getting in touch with our customer service via email at shabbiritech19@gmail.comand we will not send you any more commercial communication. If you intend to deny consent to the processing of your data, you will never receive any commercial communication and all the data you provide will be used only to respond to your request.
Computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data the transmission of which is implicit in Internet communication protocols. This information is not collected in NARUČITI to be associated with identified interested parties, but by their very nature could, through processing and association with data held by third parties, allow for identification of users. This category of data includes IP addresses or domain names of computers used by users connecting to the site, URI (Uniform Resource Identifier) addresses of the resources requested, the date and time of the request, the method used submit the request, the size of the response file, the numerical code indicating the status of the response from the server and other parameters regarding the operating system and computer environment of the user. These data are used only to obtain anonymous statistical information about the use of the site and to ensure proper operation of the same, and are deleted immediately after processing. Such data could be used only by judicial authorities to ascertain responsibility in case of computer crimes against the site.
Cookies are data created on a server that are stored in text files on the hard disk of your computer and allow the operation of this website, the use of a specific functionality explicitly requested by the user, that is, they are allowing to enhance the operation of this website, like for example cookies that make the browsing faster or are showing content of interest to the user depending on previous choices. Cookies can be permanent (persistent cookies), but can also have a limited duration (session cookies). This website uses both persistent and session cookies. Session cookies are not permanently stored on your computer and disappear when the browser is closed. The persistent ones serve to customize the browsing, depending on the instrument used by the user (computer, tablet, smartphone), as well as third-party cookies that are used to analyze the site access (e.g. Google Analytics) and to allow users to share the site content through social networks (FB) or email (Add This). These cookies are stored permanently on your computer and have a variable duration.
Our site uses Google Analytics Google, Inc., a service that provides statistical measurement and analysis of the performance of the site through the use of cookies. To consult the privacy policy of the Google Analytics service, please visit http://www.google.com/intl/en/analytics/privacyoverview.html. For the Google privacy policy, we point out the following address http://www.google.com/intl/it/privacy/privacy-policy.html.)
- Google Adwords & Google Remarketing Cookies
This website may use the Google Adwords and Google Remarketing technology. Both are managed by Google Inc. The AdWords conversion tracking function also uses cookies. To help us keep track of sales and other conversions, a cookie is added to a user’s computer when a user clicks on an ad. This cookie lasts 30 days and does not collect or monitor information that can personally identify a user. Users can disable Google conversion tracking cookies in the settings of their Internet browser. In some cases, cookies may cause problems when accessing or while browsing within your AdWords account. When this occurs, the best way to correct the problem is to empty the cache and eliminate saved cookies from your Internet browser. To learn more about this, click here:https://www.google.es/intl/it/policies/privacy/. And finally, a user can disable Google Analytics cookies by downloading a specific browser plug-in available at the following URL: https://tools.google.com/dlpage/gaoptout.
- Data supplied voluntarily by the user
Optional, explicit and voluntary e-mails sent to e-mail addresses listed on this website, or the form completion, involve the subsequent acquisition of the sender’s e-mail address, necessary to respond to requests, and all other personal data included in the message by the customer.
- Data processing modalities
Your personal data will be processed by automated tools strictly for the purposes for which they were collected. Specific security measures are taken to prevent data loss, illicit or incorrect use and unauthorized access. The user always has the right, at any time, to obtain confirmation of the existence of data referring to his person and to know their content and origin, verify their accuracy or request their integration, updating or correction (art. 7 del d.lgs. n. 196/2003) (Art. 7 of Legislative Decree No. 196/2003) . Pursuant to the same article, you have the right to request cancellation, transformation into anonymous form or blocking of data processed in violation of the law, and to refuse, in any case and for legitimate reasons, their processing. This privacy policy may be revised periodically and the use of the information collected is subject to the privacy policy in effect at time of use. This document, published at http://www.bism.sm, constitutes the Privacy Policy of this website and will be subject to updates from time to time and published bearing the date of update.
We have in place appropriate technical and security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to your information. When we collect data through the Site, we collect your personal details on a secure server. We use firewalls on our servers. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. You are responsible for protecting against unauthorized access to your password and to your computer.
If you are concerned about your data you have the right to request access to the personal data which we may hold or process about you. You have the right to require us to correct any inaccuracies in your data free of charge. At any stage you also have the right to ask us to stop using your personal data for direct marketing purposes.
